Intern, International Patient Center
Mass General Brigham
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Boston, MA, USA
USD 17.71-24.28 / hour
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Essential Functions:- Triages incoming inquiries in various mediums, while providing assistance to walk-ins and telephone inquiries.
- Meets and greets patients and their families, providing individualized attention to patients’ needs.
- Performs patient registration, ensuring accuracy of international demographics and financial data elements in the Hospital registration systems
- Assist with special projects, including research and collecting data and interviews regarding national and international health providers.
- Assists with data analysis for metrics.
- Sends out routine communication emails in regard to visitors
- All other duties as assigned
Qualifications
Education
High School Diploma required
Currently enrolled in college-level coursework.
Skills/Abilities/Competencies Required:
Possesses excellent interpersonal skills to assist both internal and external partners and potential partners.
Demonstrated ability to work independently and the ability to sustain ongoing relationships with colleagues and to work collaboratively as a member of a team.
Ability to multi-task with strong attention to detail and adhering to deadlines.
Strong verbal and written communication skills.
Must be able to protect the privacy of individuals and the confidentiality of employee and applicant information.
Must be proficient in Microsoft applications including Word, Excel Outlook, and PowerPoint.
Ability to work well independently or with others.
Requires the ability to remain flexible to handle and prioritize work from various department staff.
Working Schedule:
Onsite, BWH Main Campus, 75 Francis Street
12-40 hours/week. Start date as soon as possible
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.28/Hourly
Grade
2
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
This job is no longer accepting applications
See open jobs at Mass General Brigham.See open jobs similar to "Intern, International Patient Center" MA AI Hub.